Customer service is a very important consideration when choosing an auto insurer since you will need a company with very good service if you are ever in an accident and must make a claim. Price is also a consideration, and we always want to find the best service for the least price. Choose a financially sound company with a long history, and one that has served many people for many years. Great insurance companies also have established a network of repair facilities, and have established relationships directly with the people who can do the repairs necessary to get your car back on the road.